Welcome to the Frequently Asked Questions (FAQ) Section at Frantic Bags
This section is designed to quickly address the most common queries you might have, providing essential and timely information.
Q. What is your return policy?
A. We provide a simple 30-day money-back guarantee. If you are not fully satisfied with your order, you can return it within 30 days for a complete refund—no inquiries asked.
Q. What payment methods do you accept?
A. For your security and convenience, we accept the following payment options:
- Visa
- Mastercard
- American Express
- Maestro
Q. How can I contact customer support if I have any questions or issues?
A. Our customer support team is available to help you with any questions or concerns. Contact them at support@franticbags.com .
Q. Do you have a presence on social media platforms?
A. Indeed, we are active on both Facebook and Pinterest. Follow us to get updates on the latest trends, newly launched products, and special promotions!
Q. What is your shipping policy?
A. We strive to ship your products as quickly as possible. Typically, orders are dispatched within 5-9 business days, although delivery times may vary based on your specific location.
Q. Do you guarantee customer satisfaction?
A. Absolutely! Ensuring your satisfaction is our utmost goal. We are dedicated to providing premium handbags and exceptional customer service. If you’re not happy with your purchase, we’re committed to making it right.
Q. Can I track my order?
A. Yes, a tracking number will be provided once your order has shipped. You can use this number to follow the progress of your delivery.
Q. Do you offer international shipping?
A. At the moment, we ship only within the United States. However, we are actively working to expand our shipping options globally, so please keep an eye out for future updates!
For More Information
Trade Name: Frantic Bags
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (507) 205-2455
Business Mail: support@franticbags.com
Business Address: 117 East 18th Street, Cedar Falls Iowa 50613, United States
